Hospitality Automation & AI Systems
Automation and AI systems for hotels, resorts, villa groups, and hospitality teams in Dubai and the UAE.
Hospitality automation and AI systems for hotels, resorts, and luxury properties in Dubai and the UAE — WhatsApp automation, booking flows, and operational intelligence.
What We Build
- AI Concierge for Guest Experience: 24/7 AI support for guests. Auto replies in EN / AR / RU / CN. Handles check-in, check-out, confirmations, reminders, and upsells. Answers FAQs, property details, and service questions.
- WhatsApp Automation for Hospitality: WhatsApp Business API setup with templates and instant replies. Auto answers for availability, pricing, and services. Smart routing for multi-agent teams. Payment links and booking confirmations. CRM or internal system integration.
- Booking Automation & Payment Flows: Clear booking flow: inquiry → quote → payment → confirmation. Pre-arrival messages and add-on upsells. Calendar management for villa groups or multi-property brands. Payment gateway integrations.
- Operational Automation for Hospitality Teams: Task automation for housekeeping, maintenance, and schedules. Team dashboards and escalation rules. Automated reports and asset tracking. SOP-based workflows that reduce daily chaos.
Common Operational Problems in Dubai Hospitality
- Guest inquiries scattered across WhatsApp, website, phone, Instagram
- Slow responses due to manual follow-ups
- No unified booking workflow (inquiry → payment → confirmation)
- No AI concierge or automated guest support
- Fragmented internal operations (housekeeping, maintenance, schedules)
- No real dashboards for occupancy, revenue, or team performance
Hospitality Automation & AI Systems
for
Dubai & UAE
Automation and AI systems for hotels, resorts, villa groups, and hospitality teams in Dubai and the UAE.
Built for Dubai & UAE Hospitality Operators
We work with businesses that need more than just a "nice website" — they need a real digital system.
Hotels, resorts, and luxury hospitality groups
Villa operators, serviced apartments, and branded residences
Hospitality management companies with multi-property operations
Wellness centers, retreat brands, fitness & lifestyle spaces
F&B groups, beach clubs, premium venues, event spaces
Hospitality brands targeting GCC, Asia, and European markets
Teams seeking automation for booking, operations, and guest communication
Whether you're fully booked in high season and empty in shoulder months, or just starting to build your direct booking channel — your website should work as a reliable, measurable engine behind your occupancy.
Common Operational Problems in Dubai Hospitality
Most hospitality operations in Dubai and the UAE face similar operational challenges:
We transform these challenges into a connected, automated, and intelligent hospitality platform
What We Build
24/7 AI support for guests. Auto replies in EN / AR / RU / CN. Handles check-in, check-out, confirmations, reminders, and upsells. Answers FAQs, property details, and service questions.
WhatsApp Business API setup with templates and instant replies. Auto answers for availability, pricing, and services. Smart routing for multi-agent teams. Payment links and booking confirmations. CRM or internal system integration.
Clear booking flow: inquiry → quote → payment → confirmation. Pre-arrival messages and add-on upsells. Calendar management for villa groups or multi-property brands. Payment gateway integrations.
Task automation for housekeeping, maintenance, and schedules. Team dashboards and escalation rules. Automated reports and asset tracking. SOP-based workflows that reduce daily chaos.
Support for English, Arabic, Russian, and Chinese. Each language has clear content and flows. This improves conversion and guest satisfaction.
Guest segmentation and nurturing sequences. VIP and corporate booking flows. Loyalty and repeat campaigns. Cross-property routing for groups. Turn guest data into revenue and retention.
Clear visibility into occupancy, lead sources, conversion, and revenue. Track operational load and team performance. Add predictive insights when needed.
CLIENTS TYPICALLY SEE:
Faster guest response time — often instant
Higher conversion from inquiries to bookings
Reduced operational workload
Consistent guest communication
Better visibility into occupancy & revenue
Stronger guest satisfaction and loyalty
Lower cost of operations
A scalable digital backbone for your hospitality brand
Selected Automation & Platform Work
What Founders
Say
“When I started Twin Palms, most of our bookings came from different channels — and it was chaos. H-Studio built a unified system that connects inquiries, bookings, and payments in one place. Now everything runs automatically — from guest emails to analytics. It feels like we finally have a real digital backbone for hospitality.”
Nick Allen, Founder at Twin Palms, Bali, Indonesia
“Our team at Sovrn and Bali Villa Hub needed a tech partner who could think strategically — not just code. H-Studio built a scalable backend and lead pipeline for our investment platform, integrating property data, analytics, and client workflows. The result is an ecosystem that runs itself.”
