WhatsApp Automation
for Hospitality
Bali
Fast, structured, and automated WhatsApp communication for villas, hotels, resorts, and hospitality brands in Bali — designed to reduce manual work, speed up bookings, and eliminate lost inquiries
Built for Bali's Hospitality Market
We work with businesses that need more than just a "nice website" — they need a real digital system.
Villas & villa management companies
Boutique hotels, guesthouses & resorts
Retreat centers, wellness & yoga venues
Beach clubs, restaurants & F&B concepts
Co-working, co-living & long-stay operators
Hospitality groups with multiple properties
Businesses targeting guests from Australia, Europe, Singapore & China
Whether you're fully booked in high season and empty in shoulder months, or just starting to build your direct booking channel — your website should work as a reliable, measurable engine behind your occupancy.
Common Problems in Hospitality Operations
Most villa and hotel websites in Bali share the same issues:
We replace this chaos with a predictable, automated WhatsApp system tailored for hospitality
What We Build
We create structured inquiry flows that guide guests from first message to confirmation: automated first reply, basic qualification (dates, number of guests, preferences), availability check, internal routing (front desk, reservation team, management), activity upsells (transport, tours, spa, add-ons). Every guest receives a consistent, fast response — even if staff is busy.
We create structured inquiry flows that guide guests from first message to confirmation: automated first reply, basic qualification (dates, number of guests, preferences), availability check, internal routing (front desk, reservation team, management), activity upsells (transport, tours, spa, add-ons). Every guest receives a consistent, fast response — even if staff is busy.
We automate the most time-consuming parts of hospitality communication: booking confirmation messages, deposit/payment reminders, pre-arrival instructions (check-in, location, rules, add-ons), auto-send villa info, menus, PDFs, guides, multi-language templates (EN/ID/CN/RU). Guests feel taken care of — and staff avoids repetitive typing.
We automate the most time-consuming parts of hospitality communication: booking confirmation messages, deposit/payment reminders, pre-arrival instructions (check-in, location, rules, add-ons), auto-send villa info, menus, PDFs, guides, multi-language templates (EN/ID/CN/RU). Guests feel taken care of — and staff avoids repetitive typing.
Many bookings are lost simply because no one follows up. We automate: "Are you still interested?" reminders, availability updates, personalized follow-up sequences, repeat guest re-engagement. Your WhatsApp becomes a sales engine, not just a chat app.
Many bookings are lost simply because no one follows up. We automate: "Are you still interested?" reminders, availability updates, personalized follow-up sequences, repeat guest re-engagement. Your WhatsApp becomes a sales engine, not just a chat app.
We set rules for: assigning leads to reservations team, escalating to managers for VIP guests, dedicated channels for operations, housekeeping, drivers, tracking who replied and when. No more "Who answered this guest?" — everything becomes trackable.
We set rules for: assigning leads to reservations team, escalating to managers for VIP guests, dedicated channels for operations, housekeeping, drivers, tracking who replied and when. No more "Who answered this guest?" — everything becomes trackable.
We prepare structured templates for: villa descriptions, packages & pricing, menus & services, policies & instructions, promo messages, activity & upsell offers. Consistent, error-free messaging across your whole team.
We prepare structured templates for: villa descriptions, packages & pricing, menus & services, policies & instructions, promo messages, activity & upsell offers. Consistent, error-free messaging across your whole team.
For hospitality groups or villas with high volume: sync inquiries → CRM, track guest history, segment guests for remarketing, automated tagging (upsells, long-stay, VIP, returning guest). This turns WhatsApp into a measurable channel.
For hospitality groups or villas with high volume: sync inquiries → CRM, track guest history, segment guests for remarketing, automated tagging (upsells, long-stay, VIP, returning guest). This turns WhatsApp into a measurable channel.
We create language-specific templates and automated flows. Your guests feel welcomed in their own language.
We create language-specific templates and automated flows. Your guests feel welcomed in their own language.
CLIENTS TYPICALLY SEE:
Faster responses & fewer lost inquiries
Faster responses & fewer lost inquiries
Consistent communication across staff
Consistent communication across staff
Higher conversion from inquiry to booking
Higher conversion from inquiry to booking
Less manual work for reservations teams
Less manual work for reservations teams
Better guest experience & clearer expectations
Better guest experience & clearer expectations
Stronger operational structure for multi-property brands
Stronger operational structure for multi-property brands
Improved visibility into team performance
Improved visibility into team performance
More repeat bookings & upsell revenue
More repeat bookings & upsell revenue
Selected Hospitality & Real Estate Work
These projects show what happens when design, booking logic, and automation work together as one system.
What Founders
Say
“When I started Twin Palms, most of our bookings came from different channels — and it was chaos. H-Studio built a unified system that connects inquiries, bookings, and payments in one place. Now everything runs automatically — from guest emails to analytics. It feels like we finally have a real digital backbone for hospitality.”
Nick Allen, Founder at Twin Palms Bali Bali, Indonesia
“Our team at Sovrn and Bali Villa Hub needed a tech partner who could think strategically — not just code. H-Studio built a scalable backend and lead pipeline for our investment platform, integrating property data, analytics, and client workflows. The result is an ecosystem that runs itself.”
Octavius Ra, Founder at Sovrn Project / Bali Villa Hub Toronto / Bali
“Working with H-Studio felt like having a technical co-founder. They understood AI product logic right away — syncing our app, dashboards, and marketing flow. ChronoAI's beta now runs smoothly across users with real-time analytics and zero downtime. That level of execution is rare.”
Nikole Mireku Djima, CEO at Vortek.tech / ChronoAI Los Angeles, USA
“We came to H-Studio for a rebuild of our outdated systems — and left with a digital backbone. From web to automation and internal dashboards, everything now runs through one clean architecture. Our reporting accuracy went up, and manual tasks went down. It's exactly what facilities management needs.”
Kenny Jones, Co-Founder at Vulken FM London, UK
“When we started with H-Studio, we had an early-stage SaaS concept and a few mockups. They took it from zero to a fully operational platform — backend, API, and user analytics — all production-ready in six weeks. Their mix of speed and precision is what makes scaling possible.”
Michael Grant, Founder at Novakom Labs
“When I started Twin Palms, most of our bookings came from different channels — and it was chaos. H-Studio built a unified system that connects inquiries, bookings, and payments in one place. Now everything runs automatically — from guest emails to analytics. It feels like we finally have a real digital backbone for hospitality.”
Nick Allen, Founder at Twin Palms Bali Bali, Indonesia
“Our team at Sovrn and Bali Villa Hub needed a tech partner who could think strategically — not just code. H-Studio built a scalable backend and lead pipeline for our investment platform, integrating property data, analytics, and client workflows. The result is an ecosystem that runs itself.”
Octavius Ra, Founder at Sovrn Project / Bali Villa Hub Toronto / Bali
“Working with H-Studio felt like having a technical co-founder. They understood AI product logic right away — syncing our app, dashboards, and marketing flow. ChronoAI's beta now runs smoothly across users with real-time analytics and zero downtime. That level of execution is rare.”
Nikole Mireku Djima, CEO at Vortek.tech / ChronoAI Los Angeles, USA
“We came to H-Studio for a rebuild of our outdated systems — and left with a digital backbone. From web to automation and internal dashboards, everything now runs through one clean architecture. Our reporting accuracy went up, and manual tasks went down. It's exactly what facilities management needs.”
Kenny Jones, Co-Founder at Vulken FM London, UK
“When we started with H-Studio, we had an early-stage SaaS concept and a few mockups. They took it from zero to a fully operational platform — backend, API, and user analytics — all production-ready in six weeks. Their mix of speed and precision is what makes scaling possible.”