Kebijakan Privasi

1. Information We Collect

We may collect the following categories of information:

1.1. Information You Provide Directly

• Name
• Email address
• Phone number or WhatsApp number
• Company name and project details
• Messages submitted via contact forms or chat

1.2. Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referral sources
• Technical diagnostics and analytics data

1.3. Cookies and Tracking Technologies

We may use:

• essential cookies
• analytics cookies
• session identifiers
• traffic measurement tools

You can disable cookies in your browser settings at any time.

2. How We Use Personal Information

We use collected data for the following purposes:

1. To respond to inquiries and provide services
2. To communicate about projects, proposals, and collaboration
3. To improve website functionality and user experience
4. To maintain security and prevent misuse
5. To send service-related notifications
6. To perform analytics and performance measurement

We do not sell your personal data.

3. Legal Basis for Processing

As an Indonesian company, PT LTV CAC GROUP processes data under applicable Indonesian regulations and standard international business practices.

Data is processed only for legitimate business purposes, such as communication, project execution, and service delivery.

4. Data Sharing

We may share data only in the following cases:

• With service providers (hosting, email, analytics)
• With business partners involved in providing our services
• When required by law, regulation, or legal process
• To protect our rights, security, and operations

We do not share data with third parties for advertising or unrelated marketing purposes.

5. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.

Your data may be stored on secure servers located in:

• Indonesia
• Europe
• Other regions where our service providers operate

We use standard security practices, including encryption where applicable.

6. Data Retention

We store personal data only for as long as necessary to:

• provide services,
• comply with legal obligations,
• resolve disputes,
• enforce agreements.

You may request earlier deletion at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• access your personal data,
• correct inaccurate data,
• request deletion,
• withdraw consent,
• request information about processing activities.

To submit a request, contact us at hello@h-studio.io.

8. International Transfers

Your information may be processed outside your home country.

By using our website, you consent to such transfers, consistent with industry-standard safeguards.

9. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content, privacy practices, or policies of those external sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Revisions will be posted on this page with an updated "Effective Date."

11. Contact Us

For questions or requests regarding this Privacy Policy, you may contact us: